We accept payment in GBP.
We hope you will be completely satisfied with any product purchased from Discover Swimming Academy, but if for any reason you are unhappy with your purchase please return it to us.
With the Discover Swimming Academy Guarantee you have 28 days where we will refund your purchase price minus postage in full provided the goods are returned to us unused/unworn/still in original packaging with ALL labels/swing tags attached). We will be unable to consider items for refund where they have been used or the the labels/swing tags have been removed.
All you need to do send back your product to us via whatever means you choose, but this should be a signed for service
You MUST obtain proof of postage when returning goods. Discover Swimming Academy can not be held responsible for non delivery of returned items.
Please keep the following in mind:
1. When you receive items you have ordered, we recognise that you will want to try them on to ensure the fit and feel is as you envisaged. Many of our products are worn next to the skin, so please bear this in mind when trying them on and wear underwear beneath.
2. Please remember, we can only issue you with a refund if the returned product concerned is in a fully re-saleable condition.
3. Many of our products have swing tickets attached which explain something specific about the item. Do not remove these swing tickets. If they are found to have been removed, we will be unable to offer a refund.
4. Return postage and packing costs will be met by the customer. Customers should obtain proof of postage when returning goods to us, as we cannot be held responsible for parcels lost on return to us. If you require a different item, size or colour, we can exchange when a replacement is required.